The King of Castles

Winter work

Chris Calvert - Friday, January 13, 2017

Many people are surprised to hear that we do more work in the winter than we do in the summer, well not quite but we certainly don't rest back on our laurels. The maintenance lads have been hard at it in the loos trying to make sure they are completely re-furbished for the start of this season. You wouldn’t think it would take much effort to rake out and re-point the tiles, but and it’s a huge but, they’re not tiles and it’s not grout. The stables are lined with glazed bricks and they’re ‘stuck’ together with Victorian cement which is incredibly hard. So what started as simple task with scrapers turned into a marathon involving diamond edged cutting discs and more dust than I’ve seen in a lifetime.

It’s done now and it looks great, so well done to the lads.

 

Here in the office we’ve been planning our marketing campaign for the next year, ensuring we’re compliant with a million and one rules and regulations and investing in new toys, well a camera to take nice pictures to post on social media and create an online shop in our new website. Ah yes the new website, several meetings and loads of decisions to make, so pleased William got involved, and we’re getting a super new look website from the guys over at E-Strands.

Collections and Conservation have been retrieving some paintings and furniture that was way for restoration, ensuring that everything on display is always in good condition. We’ve also had Gary from Northern Floorsand into strip back and recoat with state of the art treatment floors in the first and second small rooms the archaeology room and the staffroom. What a difference it makes, they are much brighter and feel so much roomier.

We’ve recruited and got some great new members of staff starting, so have arranged some great training for everybody. Fire Awareness is fairly standard but this time we get to put out real fires with extinguishers, well there’s no pint having them if you don’t know how to use them! Following this we will be the first attraction in the North of England to train our staff in the brand new Exceeding Visitor Expectations programme. This ensures that our already great staff head into the season prepared, as it says on the tin, to exceed our visitors expectations.

Hope to see you all soon.

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