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Please see our our responses to frequently asked questions about visiting Bamburgh Castle.

What are your opening times?

From Monday 6 July 2020 the castle will be open from 10.00am until 5.00pm every day with last admission at 4.00pm

What is open?

All 14 of our staterooms, the grounds and Armstrong Aviation Museum are open. We will be carefully monitoring the situation and keep you updated should there be any changes to our opening plans.

Is anything still closed?

Due to Covid-19 restrictions the inside of the Clock Tower Tearoom and Tack Room remain closed for sit-in dining but will be offering a takeaway service

Are events running?

We are continuing to monitor the situation and liaise with health and safety experts regarding events. We will update you with event details and listings as soon as possible.

How long can I stay at the castle?

The castle will reopen daily from 10.00am until 5.00pm with last admissions at 4.00pm. You are welcome to stay as long as you like within the castle grounds. At peak times we may need to restrict viewing times to one hour within the castle staterooms.

Do I need to pre book?

We will be opening with restricted numbers and have a set number of tickets available each day. We strongly recommend you pre book tickets to visit us. Not only do you receive a 5% discount, but you also enjoy fastrack entry into the castle. Buy pre book tickets

Can I just turn up?

You can buy tickets on the day, please note that we reserve the right to restrict admission.  Our health and safety team will be monitoring admission numbers closely and will advise on any delays. We will update our website and social media channels in case of any delays. You are welcome to call us before setting out to visit on 01668214208 during opening hours.

Can I bring a dog?

Dogs are welcome at Bamburgh Castle in our grounds. Dogs must be kept on leads at all times and we ask that you clean up after your dog.

Do you have wheelchair access?

Accessible parking is available within the castle alongside the Keep. Please note that wheelchair access is restricted within the castle to the first three staterooms and the King’s Hall where a film showing rooms that cannot be accessed by wheelchair can be viewed.

Will there be food and drink available to buy?

Takeaway refreshments are available from our Clock Tower Tearoom to enjoy in outdoor spaces. Please note we are only accepting card payments. In line with Covid-19 restrictions covered seating areas are limited. Please remember to wash and sanitise your hands before eating.

Can I bring a picnic?

You are welcome to bring a picnic. Please remember to tidy up after you and dispose of any litter carefully or take it home with you.

Do you accept cash?

For health and safety purposes no cash is being accepted at Bamburgh Castle. Payments is by card only.

How will you make sure people social distance?

Please make sure you maintain at least a one meter plus gap  from staff, other visitors and groups at all times inside the castle and in our grounds. Markers and queue lines around the castle will help you keep a safe distance at all times. We ask that visitors are respectful of this social distancing request.

Will there be a one-way system?

For your safety, a clearly marked preferred route will be in operation. Please keep to the right side of walkways. A map showing this route will be given to you on arrival.

Are you doing any extra cleaning measures?

Rigorous cleaning programmes are  in place throughout the day, while touch points such as handrails, handles, taps and benches are disinfected and wiped down regularly. We ask all our visitors to maintain high levels of hygiene. Please wash and sanitise your hands before your visit and frequently during your time with us.

What toilet facilities do you have?

In addition to our existing toilet facilities, an additional portable high quality trailer toilet is positioned in the West Ward. We are operating a one-in one -out system.

Will there be hand sanitisers on site?

Hand sanitisers are available throughout the castle. Please use these liberally during your visit.

Are your car parks open?

Our new expanded car park is open. Parking payments will be contactless. Please have your card at the ready and follow instructions for parking. Accessible parking is available for wheelchair users within the castle.

 

 

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