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Welcome back to Bamburgh Castle

Helping you plan a safe visit to us

Bamburgh Castle is open again and we’re thrilled to be able to to welcome you back to England’s finest castle.

To protect everyone, we’ve been working hard with external health and safety consultants along with our experienced in-house experts to put everything we can in place so you can visit us with confidence. We are proud to be VisitEngland ‘We’re Good to Go’  accredited.

 

What can I expect when I visit?

A priority for us is the safety and welfare of our visitors and team.  We are following Government guidance closely and have brought in external health and safety specialists to work alongside our team of experts. Together, we have built a thorough plan that gives you peace of mind to enjoy a safe visit to Bamburgh Castle, including restricted visitor numbers with pre booked advance tickets, increased hygiene measures, preferred routes and social distancing markers.

We are a cash-free attraction.

We’re looking forward to welcoming you.

Buy pre booked tickets  Read FAQ

 

Before setting off

Pre book tickets
While limited tickets will be available to buy on the day you can purchase pre booked advance tickets online to get fastrack access.

Check our website
These are new times for us all and we’ll continue to monitor the situation on a daily basis and update you with any changes to our plans here on our website and on social media.

Not feeling well?
If you are showing any symptoms of Covid-19 please stay at home. There is always another time to visit us.

Be contactless ready
For health and safety purposes no cash is being accepted at Bamburgh Castle. Payments will be card only.

Face masks
It’s not mandatory to wear a face mask while visiting us, however please feel free to wear a mask or cover your face when you visit if you wish to do so.

 

When you arrive

Parking
Parking payments are contactless. Please have your card at the ready and follow instructions for parking, remembering to social distance from others in our car parks.

Follow new signage
Please follow our new signage around the grounds and staterooms at all times and follow important safety requests from our team.

Social distancing
Please make sure you maintain at least a 1m plus gap from our staff, other visitors or groups at all times inside the castle and in our grounds. Markers and queue lines around the castle will help you keep a safe distance at all times. We ask all our visitors to respect and maintain social distancing measures whilst at Bamburgh Castle.

Reduced visitor numbers
We are opening with limited visitor numbers. Pre booked online tickets can be purchased in advance and we will be carefully monitoring online ticket sales. We may need to temporarily  restrict access into the castle to enable you to social distance safely.. We will post regular updates on our website and social media. You can call 01668 214208 during opening hours should you wish to call before setting off to visit us.

Preferred routes
For your safety, a clearly marked preferred route will be in operation. Please keep to the righthand side of walkways. A map showing this route will be given to you on arrival.

Screens
Hygiene screens are in place at points of face to face contact, including our ticket office, food and drink outlets and retail counters.

Hygiene & Disinfection
We ask all our visitors to maintain high levels of hygiene. Please wash and sanitise your hands before your visit and frequently during your time with us.

Hand sanitisers
Hand sanitisers are available throughout the castle. Please use these liberally during your visit.

Toilets
In addition to existing toilet facilities,  high-quality portable WCs will be in place in The West Ward. We will be operating a one in, one out system.

Enhanced cleaning
Rigorous cleaning programmes will be in place throughout the day, while touch points such as handrails, handles, taps and benches will be disinfected and wiped down regularly.

 

Food & Drink

Takeaway refreshments will be available from our Clock Tower Tearoom to enjoy in outdoor spaces. Please note we will only be accepting card payments. In line with Covid-19 restrictions covered seating areas are limited. Please remember to wash and sanitise your hands before eating.

Picnics
You are welcome to bring a picnic. Please remember to tidy up after you and dispose of any litter carefully or take it home with you.

Dogs
Dogs are welcome at Bamburgh Castle in our grounds only. Dogs must be kept on leads at all times and we ask that you clean up after your dog.

Our Team 

All our staff  take part in specific and regular coronavirus training in line with our new health and safety plan and policies. This will help them to stay safe and protect you, our visitors, too. Staff will wear PPE including face masks, disposable gloves and eye protection for close contact and cleaning duties.

Click here for more information and FAQ.

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