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Covid-19 Update

Helping you plan a Covid-secure visit to us

 

UPDATE 4 MARCH 2021
We are delighted to announce Bamburgh Castle is reopening on March 29.

The castle’s nine acres of grounds will reopen to visitors from Monday 29th March in line with the Government’s easing of lockdown restrictions. This is the date when the Prime Minister’s planned roadmap gives the green light for heritage sites to reopen their grounds for recreational purposes.

It is also the earliest date when the ‘Stay at Home’ message is set to be lifted, allowing people to meet outside in groups up to a maximum of six, or with one other household. We ask that all visitors adhere to this rule and follow Government regulations at all times when visiting us. We also ask that you support the NHS Test & Trace scheme by scanning the QR code at the castle entrance upon admission.

We are excited Bamburgh Castle is reopening for visitors after being closed for almost 150 days. We are acutely mindful that the lockdown roadmap is subject to change and we will be following Government advice and regulations closely. The safety and wellbeing of Bamburgh Castle’s visitors and staff is always our highest priority.

Indoor areas including the castle staterooms and Armstrong & Aviation Museum will remain closed until further notice.

To enable social distancing to take place throughout the castle grounds visitor numbers will be restricted. We recommend that you pre book admission tickets and avoid visiting at peak times which are between 10.00am and 11.00am.

We look forward to Bamburgh Castle reopening and welcoming you back.

Bamburgh Castle is proud to be VisitEngland We’re Good To Go accredited, which means we have adapted our operations to adhere to Government and public health guidance and have carried out COVID-19 risk assessments to support staff training, social distancing and cleanliness.

What can I expect when I visit?

A priority for us is the safety and welfare of our visitors and team.  We are following Government guidance closely and have brought in external health and safety specialists to work alongside our team of experts. Together, we have built a thorough plan that gives you peace of mind to enjoy a safe visit through Bamburgh Castle’s grounds, including restricted visitor numbers with pre booked advance tickets, increased hygiene measures, preferred routes and social distancing markers.

We are a cash-free attraction.

Before setting off

Pre book tickets
While limited tickets will be available to buy on the day you can purchase pre booked advance tickets online to get fastrack access. Please note that it is not possible to pre book times.

Check our website
These are new times for us all and we’ll continue to monitor the situation on a daily basis and update you with any changes to our plans here on our website and on social media.

Not feeling well?
If you are showing any symptoms of Covid-19 please stay at home. There is always another time to visit us.

Be contactless ready
For health and safety purposes no cash is being accepted at Bamburgh Castle. Payments will be card only.

Face masks
It is not mandatory to wear a face covering while exploring our grounds, however please wear a face mask in our ticket office or while inside restroom facilities.

 

When you arrive

Parking
Parking payments are contactless. Please have your card at the ready and follow instructions for parking, remembering to social distance from others in our car parks.

Follow new signage
Please support the NHS Track and Trace by checking in via the QR codes located at our entrance.

Follow new signage
Please follow our new signage around the grounds at all times and follow important safety requests from our team.

Social distancing
Please make sure you maintain at least a 1m plus gap from our staff, other visitors or groups at all times in our grounds. Markers and queue lines around the castle will help you keep a safe distance at all times. We ask all our visitors to respect and maintain social distancing measures whilst at Bamburgh Castle.

Reduced visitor numbers
We are opening with limited visitor numbers. Pre booked online tickets can be purchased in advance and the numbers of tickets available is capped for your safety. We may need to temporarily restrict access into the castle to enable you to social distance safely. Tickets are available to purchase at the gate, subject to availability and the number of people inside the castle.

When is the quietest time to visit?
The castle is generally quieter around 3pm. Peak times are between 10am and 12 noon.

Preferred routes
For your safety, a clearly marked preferred route will be in operation. Please keep to the righthand side of walkways. A map showing this route will be given to you on arrival.

Screens
Hygiene screens are in place at points of face to face contact, including our ticket office, food and drink outlets and retail counters.

Hygiene & Disinfection
We ask all our visitors to maintain high levels of hygiene. Please wash and sanitise your hands before your visit and frequently during your time with us.

Hand sanitisers
Hand sanitisers are available throughout the castle. Please use these liberally during your visit.

Toilets
In addition to existing toilet facilities,  high-quality portable WCs will be in place in The West Ward. We will be operating a one in, one out system.

Enhanced cleaning
Rigorous cleaning programmes will be in place throughout the day, while touch points such as handrails, handles, taps and benches will be disinfected and wiped down regularly.

 

Food & Drink

Takeaway refreshments will be available from our Clock Tower Tearoom to enjoy in outdoor spaces. Please note we will only be accepting card payments. Please remember to wash and sanitise your hands before eating.

Picnics
You are welcome to bring a picnic. Please remember to tidy up after you and dispose of any litter carefully or take it home with you.

Dogs
Dogs are welcome at Bamburgh Castle in our grounds only. Dogs must be kept on leads at all times and we ask that you clean up after your dog.

Our Team 

All our staff  take part in specific and regular coronavirus training in line with our new health and safety plan and policies. This will help them to stay safe and protect you, our visitors, too. Staff will wear PPE including face masks, disposable gloves and eye protection for close contact and cleaning duties.

Click here for more information and FAQ.

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