Find Us

Book a Ticket

COVID-19 Update

Helping you plan a COVID-secure visit to us

 

UPDATE 19 JULY 2021

Your health and safety and that of our staff is always our highest priority. We will continue to follow and monitor all Government guidelines and have a number of additional hygiene and safety measures in place to provide a fun and secure environment for everyone.

  • We encourage visitors to wear face coverings or masks when inside the castle staterooms or indoor areas.
  • Our team members follow the highest levels of hygiene. They may choose to wear Personal Protective Equipment including face coverings and gloves while on site.
  • Sanitisation and hygiene stations for your use around our site, along with enhanced cleaning.
  • Additional WCs for your comfort in our West Ward.
  • One way systems to support social distancing remain in place throughout the castle and grounds. We ask you to be responsible and considerate of fellow visitors and staff.
  • We will continue to open with restricted capacity to manage social distancing. We recommend that you pre book admission tickets although tickets will still be available to purchase at the gate, subject to availability.
  • Bamburgh Castle is a cash-free site.

Welcome back to England’s finest coastal castle.

Bamburgh Castle is proud to be VisitEngland We’re Good To Go accredited, which means we have adapted our operations to adhere to Government and public health guidance and have carried out COVID-19 risk assessments to support staff training, social distancing and cleanliness.

Before setting off

Pre book tickets
While limited tickets will be available to buy on the day you can purchase pre-booked advance tickets online to get fastrack access. It is not possible to pre-book times.

Check our website
We will continue to monitor Government guidelines closely and update you with any changes on our website and social media.

Not feeling well?
If you are showing any symptoms of COVID-19 please stay at home. There is always another time to visit us.

Be contactless ready
For health and safety purposes no cash is being accepted at Bamburgh Castle. Payments will be card only.

Face masks
We encourage visitors and staff to wear face masks while indoors.

When you arrive

Parking
Parking payments are contactless. Please have your card at the ready and follow instructions for parking, remembering to social distance from others in our car parks.

Follow new signage
Please support the NHS Track and Trace by checking in via the QR codes located at our entrance.

Follow new signage
You’ll see new signage around the grounds. We encourage visitors to follow the preferred routes.

Social distancing
We encourage you to observe social distancing and to be mindful or fellow visitors and staff.

Reduced visitor numbers
We continue to open with reduced visitor numbers. Pre booked online tickets can be purchased in advance and the numbers of tickets available is capped for your safety. We may need to temporarily restrict access into the castle to enable you to social distance safely. Tickets are available to purchase at the gate, subject to availability and the number of people inside the castle.

When is the quietest time to visit?
The castle is generally quieter around 3pm. Peak times are between 10am and 12 noon.

Preferred routes
Clearly marked preferred routes are in operation.  Please keep to the righthand side of walkways. A map showing this route will be given to you on arrival.

Screens
Hygiene screens are in place at points of face to face contact, including our ticket office, food and drink outlets and retail counters.

Hygiene & Disinfection
We ask all our visitors to maintain high levels of hygiene. Please wash and sanitise your hands before your visit and frequently during your time with us.

Hand sanitisers
Hand sanitisers are available throughout the castle. Please use these liberally during your visit.

Toilets
In addition to existing toilet facilities,  high-quality portable WCs will be in place in The West Ward.

Enhanced cleaning
Rigorous cleaning programmes will be in place throughout the day, while touch points such as handrails, handles, taps and benches will be disinfected and wiped down regularly.

Food & Drink

Takeaway refreshments are available from our new Tack Room Cafe for you to enjoy in outdoor spaces while our newly refurbished Clock Tower Tearoom has indoor seating.

Picnics
You are welcome to bring a picnic. Please remember to tidy up after you and dispose of any litter carefully or take it home with you.

Dogs
Dogs are welcome at Bamburgh Castle in our grounds only. Dogs must be kept on leads at all times and we ask that you clean up after your dog.

Our Team 

All our staff  take part in specific and regular coronavirus training in line with our new health and safety plan and policies. This will help them to stay safe and protect you, our visitors, too. Our staff will continue to wear face coverings while indoors and use PPE including disposable gloves and eye protection for close contact and cleaning duties.

Click here for more information and FAQ.

Sign up to our newsletter